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Last Updated：2025/03/25

Important Notices

Apology and Notice Regarding "HENSHIN BELT PREMIUM DX Zane Driver"

March 25, 2025 BANDAI Co., Ltd.

Apology and Notice to Customers Who Purchased the "HENSHIN BELT PREMIUM DX Zane Driver"


Thank you for your continued patronage of our products.

Regarding the "HENSHIN BELT PREMIUM DX Zane Driver" (*), which will begin shipping on March 25, 2025, it has come to our attention that there is an error in the appearance specifications of the "Zane Progrise Key" included in the Contents.

(*) HENSHIN BELT PREMIUM DX Zane Driver
https://toy.bandai.co.jp/item/detail/14281/

There was an error in the design of the area indicated by the yellow frame below, specifically in the orientation (top and bottom).
(Correct)


(Incorrect) *The colors have been adjusted to make the design easier to understand.
 

We sincerely apologize for any inconvenience caused to our customers who have made a purchase.
Regarding this matter, BANDAI has arranged for a re-production of the "Zane Progrise Key" with the external appearance error corrected, and we plan to send it to everyone who purchased it.

We are currently making preparations to arrange for the production of replacement products.
We will inform you again as soon as preparations are complete, so please wait a little longer.

We sincerely apologize for taking up your time, and we appreciate your understanding.

[For inquiries regarding others products]
BANDAI Customer Service Center
Customer Service Center | BANDAI Official Website
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