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Updated: January 12, 2024

Important Notices

KAMEN RIDER GEATS

Apology and notice regarding PREMIUM DX Memorial Laser Raise Riser

January 12, 2024 BANDAI Co., Ltd.

Apology and Notice to Customers Who Purchased the "PREMIUM DX Memorial Laser Raise Riser"


Thank you very much for your patronage of our products.

Regarding the "PREMIUM DX Memorial Laser Raise Riser" (※), which began shipping in December 2023, it has been discovered that some products contain the following defects in the sound that is activated.

① When playing with the first purchase bonus "Black Rays Riser Card (Kekera)" or "Black Rays Riser Card (Berova)" set in the corresponding product, the finish mode special move standby sound and support mode special move standby sound of special move play will be activated. sounds in reverse.

② When playing with the "DX DISIRE DRIVER" (Sold separately) and "DX Boost Mark II Raise Buckle" (Sold separately) together with the applicable product, when you pull the trigger of the "PREMIUM DX Memorial Laser Raise Riser" during transformation play, the steering wheel sound that is heard when operating the "DX Boost Mark II Raise Buckle" will be heard. The sound of "VICTORY" during special move play is low.

(*) PREMIUM DX Memorial Laser Raise Riser
PREMIUM DX Memorial Laser Raise Riser | KAMEN RIDER TOY WEB | BANDAI Official Site (bandai.co.jp)

We sincerely apologize to our customers for any inconvenience caused.
For the defective products, we will send you a reproduced sound unit with the defect corrected.

audio unit part


We are currently preparing to set up a dedicated help desk for this matter.
We will notify you again as soon as the reception system is ready.

We apologize for taking up your time, and we appreciate your understanding.
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